Who do you talk to when it gets lonely?
When you are running and scaling a small business, you are often surrounded by people but the irony is that you have nobody to talk to and nobody to listen. Small business owners don’t know what they don’t know. It is often unchartered waters and you encounter challenges of a positive and negative nature on […]Read more
When the going gets tough, the tough do business
With inflation currently high and a cost-of-living crisis upon us, you’d be forgiven for thinking that business confidence would be at an all-time low. But, according to the TSB and Small Business Britain; over two-thirds of small business owners still expect growth during 2023. That’s a wonderful sign as SMEs account for around 60% of […]Read more
Do you dare to ask yourself the difficult questions?
A few weeks back I was invited to be a guest on Bruce Carnohan’s LinkedIn Live series. Bruce, based in Arizona and more commonly known as Bruce the Brit, or The Guy In The Blue Shirt (so I put my matching sweater on), runs Process Cleanup. A method of streamlining what you already do through […]Read more
When does client retention start?
At the end of the first year of working with my first Accountant, I received an email. “Thank you for your business and for working with us for the coming year, please find attached your invoice.” Now, I hadn’t heard from the Business Owner since month one when we were in set-up and hand-over. Not […]Read more
Why customer feedback is like gold dust
When I worked in my corporate role, we rarely asked clients for feedback on our performance. What was working, where could we improve? Maybe it was naivety, maybe it was poor systems and heavy workload, maybe it was arrogance. I can hazard a guess which! After coming from a £50m turnover, market leading, privately owned […]Read more
How do you get your prospects from pending to spending?
If I ask 10 sales people their views on when you should stop chasing a prospect who isn’t committing, I’ll get 10 different answers. “Give them three months!” “Chase them up four times.” “Until they stop calling you back.” The problem is, they are all wrong. Sales people and busy business owners tend to give […]Read more
Working out your business model… how to run the business you dreamed of
Recently I was pleased to appear as a guest on Sterling’s Business Success & Coffee Podcast, a top-rated podcast that dives into personal and business areas of struggle and success, providing every listener with something to take away that you can use. The series is hosted by Simon Meadows. The synopsis of my episode…Every business owner dreams of achieving the […]Read more
How do successful small businesses benefit from Business Mentoring?
Many will think that the most likely time to call on professional business support would be at the very start of the business journey. In my experience, it’s often much further down the business path when a mentor is most needed. At the beginning, there’s a ton of support for would-be business owners to call […]Read more
Discover Gary King’s Secrets to Unlocking Entrepreneurial Success
Guest appearance on Dads in Business. A supportive network to help busy dads manage themselves, their family and their business. Better. Hosted by Rob Taylor, Award winning small business owner and Dad of three. About the interview: I remember what set me on the path to self employment. It was redundancy. It’s fair to say […]Read more
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