Inspiration
Keep up to date with the latest news.-
How to improve your conversion ratio
I get asked this question a lot. Business owners finally looking at their conversion ratio and realising it’s much worse than they estimated. No business owner or sales person likes to accept that they’re not as good at selling as they should be, but the facts don’t lie. Now, before we get into analysing how […]
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Why a goal without a plan is just a wish
I’ve seen umpteen posts since just before the New Year from people stating their goals for 2023. Whether it be weight loss, fitness, relationships, business growth, travel or sobriety. “Each to their own.” I say. The reality is though that 99% will fail to achieve these goals. It’s a cliché subject title for sure but […]
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Why probationary periods are pointless
I expect a few of you who are HR experts to potentially disagree with my views on this, but I come at this from an angle of what actual purpose they serve in the current climate rather than any legal stance. This comes off the back of a couple of discussions this week regarding employees […]
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Business Toolkit – featured in Vinyl Pros magazine
Read my recent interview for Vinyl Pros magazine, talking about Business Planning and how to prepare for 2023. Do you have a lengthy business plan and never look at it or maybe you have no plan at all? Many business owners don’t manage their company strategically, know what to focus on or measure daily, to […]
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What do you need to succeed in 2023?
Here’s a little story, entitled ‘Only 28% above forecast… Back in 2004, I was promoted into my first (corporate) senior sales role after being around the sales function and supporting them in various strategic projects. There were four of us in the senior roles with each of my peers having greater experience, being more established […]
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Why you need to know your numbers
I have heard three horror stories this week of business owners being told late in the day, the extent of their personal and business financial liabilities. One owed HMRC almost six figures – an eye watering amount which could be business critical. The other a personal liability that was due within the week and she […]
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Who do I chat to when it’s lonely?
This week, we held a successful reincarnation of our fine dining peer mentoring group, Food4Thought as a taster event. Given the current challenges and opportunities that ambitious business owners are facing, I was asked to facilitate a discussion between a group of like-minded business owners as a taster, with a view to rolling the concept […]
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Who should I get advice from?
If you are a parent, you will know the scenario… Your child is playing up a little. Perhaps being a little loud, perhaps climbing on the furniture, perhaps not wanting the food in front of them. There are a thousand things it could be. All parents have been there. Then you get the following from […]
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Delivering unrivalled customer experiences
I am usually the first one to call out bad service, especially when it’s unnecessary. When it is remarkable, I will give huge credit where credit is due. Recently I used the facilities at The Fellows House, Curio Collection by Hilton in Cambridge for the last two days to run a strategy session and have […]
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