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Hire slowly, fire quickly
One of the biggest headaches I hear about when chatting to small business owners is that “I can’t seem to find a team that cares as much as I do!” “I may as well do it myself!” is a common phrase I hear and there is nothing more frustrating than working longer hours after your […]Read more
VIP Masterclass key trends
Last week, we ran our Masterclass for some of our VIP clients, contacts and selected guests. The day was split into five, to help those that attended to develop their future business goals & build out a plan. Reflections on the previous period: what worked and what didn’t, plus some goal setting Keynote speaker: How […]Read more
Why are there no sales this month?
This is a common question I get asked by small business owners, either questioning their own performance or that of their sales team. The month has started slowly and despite a flurry of focus and activity, it doesn’t pick up and the month ends miles off plan. For a majority of business owners, the lead-time […]Read more
“Why is my business not growing?”
I get asked this question many times by small business owners who have their head in their hands and are at their wits end in terms of feeling overwhelmed, being trapped and they have lost their mojo. This status isn’t sustainable. “I have a great product/ service but I’m just not getting the growth I […]Read more
Three strategies to increase revenue
In order for you to increase revenue in a sustained and controlled way, there are three strategies you must adopt. From the many businesses I chat with, most don’t execute all three and often, the ones they do adopt are the wrong ones. As a result, they are constantly chasing their tail and working hard […]Read more
Seven steps to increasing your business sale value
Preparing your business for exit Surprisingly, less than 95% of small business owners have an exit plan. Let’s face it, there’s going to be a time when we all exit our businesses. Whether that be a commercial sale, closing the doors and walking away or it’s in a wooden casket. Therefore wouldn’t it make sense […]Read more
Why values are non-negotiable
Part of the 60 Second Snippet series You will have heard me talk about the fact that systems run the business and people run the systems. If the systems are robust and the people follow the systems, it should provide you a platform to be more efficient, profitable, repeatable and deliver best in class service […]Read more
Getting connected to an expert you need
There are many benefits of engaging with a Business Mentor from tapping into their experience, them holding you to account or just having them being there to listen (more on this in a future issue) when it’s lonely and you need to chat things through. One benefit that is often overlooked is access to their […]Read more
How to deliver great customer service (or not)
Part of the 60 Second Snippet series. There is a simple equation I use when I’m working with clients on building a sustainable business. Processes run the business, people run the processes. When the processes are robust, the people are value aligned and following the processes, it results in four major benefits: Improved efficiency and […]Read more
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